Conference call

Date =

Attending:

• Merlin Matthews - Founder and CEO of Re~Cycle
• Derek Balcombe - Operations Re~Cycle East
• Jeremmy - Voluntours
• Peter who runs the project on the ground - UNAVAILABLE - Jeremy will talk with him before and after (and talks regularly)

AGENDA (+ later MINUTES TYPED INTO THE AGENDA)

How's the project going?

• Parts?
• Types of bike?

Lessons learned:

• Documents ok?

Shipping

• When do you want another container?
  • Is Royal Mail issue, bikes not coming in - for details, see here - http://www.re-cycle.org/Working/Royal_Mail_Issue
  • Next shipping dates are here - http://www.re-cycle.org/Africa/Shipping
• Value declare - see http://www.re-cycle.org/Africa/Import

Money

Needed

• Parts?
• Types of bike?
• Other items needed?
• Voluntours pls also check with shipping agent if this is ok, to avoid getting stuck with customs + costing (we can put on documents)
• Tools - general workshop tools are available
• Can buy bike tools if needed, Voluntours to pay
• What do Voluntours think about sending old mobile phones, to sell to pay shipping?  Again check with agent

Web site

• Voluntours to register on our site as user (bottom left of the menu)
• Then Merlin authorise as user to edit the site
• http://www.re-cycle.org/How_Edit
• Voluntours to then post the project on our site, so people can see where it is
  • When logged on, please:
    "Create content" (menu on left)
    "Project"
    and enter your details...

Feedback

• We want to know if what we're sending things you want (although we have to send what we get, all size + types!
  • Quality of bikes?
  • Range and quality of spare parts?
  • What very much like?  What don't want at all?
    • racing (road) bikes?
    • demand for kids bikes?

Quantitative (eg. how many bikes to women) + Qualitative feedback (some individuals, name and photo, how lives transformed, what use bike for)

Questionnaire

Random sample of users - perhaps with incentive for their help

• How many km
• Who uses the bike
• What use bike for

Do we want to see Volountours accounts?

Yes please:

• for all partners
• good practice
• so we know how you're doing
• to reduce our exposure in case you're in trouble
• make sure the money is being used well, not lots going into one person's hands, we want to help the community

Future

Any other business

• Other ways Re~Cycle can help?
• Are you in touch with BEN in Cape Town?

Misc

Re~Cycle now pays GBP150 extra for 2 day loading

• Helps if container turns up late or bad weather + fit more bikes in

Serving lots of local mechanics with parts - have separate retail space for this, for fixing and re-sale